Terms of Use

I Identification of the online merchant

The www.famousroses.hu service is provided by FAMOUS ROSES SRL.

Contact details:

FAMOUS ROSES SRL
BANU MANTA BLVD 18
Sector 1, BUCHAREST
Postal code: 011226
ROMANIA

Our phone number: +4 0751 269 077
Our email address: info@famousroses.eu

- Company information -
FAMOUS ROSES SRL
Unique registration code and tax number: RO 48782220
Company registration number: J40/17155/2023
The legal representative is the administrator:
BUHNA VIACESLAV
Phone: +40 742 033 977
Email: viaceslav.buhna@famousroses.eu

www.famousroses.hu is an electronic commerce service / online commerce / internet- based commercial service. Products are purchased based on orders placed on the website or by phone.

The products distributed by FAMOUS ROSES SRL are new.

 

III Intellectual property

All content and designof www.famousroses.hu , as well as any other material that may be linked to it and that you send by e-mail or in any other way (for example, articles, designs, product descriptions and any other material) are the property of the Company and/or its co-suppliers. This applies to all materials for which this is expressly specified (copyright) and which are protected by intellectual property laws. You may not use, reproduce or allow anyone to use or reproduce the materialsof www.famousroses.hu without the prior written permission of the Company.

It is possible to create limited, irrevocable and non-exclusive hyperlinks on the home page ofwww.famousroses.hu , provided that these actions do not portray the servicesof www.famousroses.hu in a false, misleading, derogatory or offensive manner.

For intellectual property issues, please contact us at office@famousroses.eu .

 

1 Registering as a user

Access to thewww.famousroses.hu website is free and it is not necessary to register as a user (create an account on the website) to simply browse. However, to use certain services offered by the website, such as purchasing the products it offers, receiving thewww.famousroses.hu newsletter, sending informative SMS messages or checking your own orders, it will be necessary to register as a user (create a user account on the website). Registering as a user implies acceptance of thewww.famousroses.hu terms of use and data protection policy. These provisions constitute the contractual basis of the relationship between the Company and the users. Since the provisions of the terms of use may be modified, please read them regularly. In case you no longer agree with these provisions, please do not access or use thewww.famousroses.hu services. If you use this website, you are responsible for maintaining the confidentiality of your user account login information that you have created on the website and agree to be responsible for all activities that occur under your user account. Thewww.famousroses.hu website does not sell products to minors under the age of 18.www.famousroses.hu reserves the right to close user accounts, modify or delete text, images, hyperlinks or refuse product sales and sales at its sole discretion.

 

2. Personal data / Privacy policy

More information about the privacy policy can be found on the Famous Roses website – here.

3. Purchase procedure

To purchase and take possession of the products offered on the website www.famousroses.hu, you must follow the following steps:

• Product identification and selection
• Register as a user on the website www.famousroses.hu
• Payment for the product

Payment is made online or by bank transfer/voucher according to the conditions set out in Chapter VII. The final cost includes the price of the ordered product, VAT and, if necessary, the delivery fee.

By placing an order electronically or by telephone on the website www.famousroses.hu, you consent and agree to the form of communication carried out by the website (by telephone or e-mail).

In order to ensure the best possible delivery, please ensure that the beneficiary details are complete and correct. If you are unable to provide the full address or full name, please contact us by phone or email. We are not responsible for any delays in delivery caused by missing details.

According to the new legislation, DECREE 3769, which entered into force on December 23, 2015, from October 1, 2016, all invoices must contain identification data, so the buyer must fill in all mandatory fields on the order page and has the right to select the shipping data if he wants them to match the billing data.

VII. How can I buy?

VII. 1. Prices

Unless otherwise stated, the prices of the products displayed on the website www.famousroses.hu represent the final purchase prices and include VAT (9% ad valorem tax, applicable in Romania). The roses are stored and shipped from Romania.

Final purchase prices may be prices suggested by manufacturers or suppliers or may be determined based on customary prices in the industry for the product in question. Final purchase prices may not necessarily represent the most competitive prices in a given product category or period.

 

VII. 2. Discounts applied to products

The discounts you can get through vouchers apply exclusively to roses.

 

VII. 3. Payment methods

To pay for the ordered products, you can choose from the following payment methods: online with a bank card, bank transfer/voucher, SMS or cash. If you have chosen the bank transfer/voucher payment method, the next window will thank you for the order placed and provide the customer with the appropriate information regarding the order and payment. You will also receive this information by e-mail in the form of an invoice. If you wish to pay by cash, after placing the order, you will receive the necessary information regarding the order by e-mail, also in the form of an invoice, and then you must pay the price of the product to the courier.

 

VIII. Opinions, comments, communications and other types of content

Users may submit opinions, comments or other types of content, make offers, provide ideas, ask questions, suggest articles or other materials, provided that such content:

• are not unlawful, obscene, threatening, defamatory, or infringe data protection or intellectual property laws.
• do not contain viruses, messages with commercial or political content, incite hatred based on ethnicity, religion, race, sexual orientation, do not include collective messages or other "spam" type content.

 

Do not use false email addresses or identities before submitting opinions, comments, communications, and other content.www.famousroses.hu reserves the right, but has no obligation, to remove or edit any content posted by users and is not obligated to regularly review such content. By posting opinions, comments, communications, and other content on the www.famousroses.eu website (except as otherwise provided by the Company's policies), you grant an exclusive, irrevocable, and irrevocable intellectual property right to the materials you post.

 

The Company is entitled to modify, reproduce, transmit, use, publish and distribute the content posted by users using any means of communication, from any country. By posting opinions, comments, communications and other content on thewww.famousroses.hu website, you consent to the Company using your name in connection with the posted content. You guarantee that you own or control the intellectual property rights that apply to the content you post and that the posted content does not violate the terms of posting opinions, comments, communications and other content by the user on thewww.famousroses.hu website.

www.famousroses.hu has the right, but not the obligation, to monitor, edit or remove any content or user activity on the website.www.famousroses.hu is not responsible and assumes no liability for any materials posted on the website by other third parties.www.famousroses.hu has the right not to publish all comments and articles suggested by users.

 

1.

Force majeure

www.famousroses.hu , its partners and/or service providers providing products or services towww.famousroses.hu in general cannot be held liable for any direct or indirect delay or error due to reasons beyond the control ofwww.famousroses.hu .

This exemption includes, but is not limited to, the following: defects in the technical equipmentof www.famousroses.hu , lack of internet connection, lack of telephone connection, computer viruses, unauthorized access towww.famousroses.hu systems, operating system errors and cases of force majeure as defined by applicable law.

 

2. Advertising

www.famousroses.hu may display advertisements on its own websites for the products it offers as well as for products or services offered by third parties. By usingwww.famousroses.hu and accepting the Terms of Use and Privacy Policy, you expressly consent to the acceptance of these commercial advertisements.

 

3. Complaints about infringement of intellectual property rights

www.famousroses.hu respects the intellectual property rights of third parties. If you notice that the website contains information that infringes the intellectual property rights of these parties, please send a notification to the following e-mail address: comenzi@FamousRoses.ro or contact us at the phone numbers provided in the section “About Famous Roses-About Us”, which can also be found in this agreement.

 

XII. Applicable legislation

The services provided bywww.famousroses.hu are governed by the provisions of Romanian law, with particular reference to Law No. 365/2002 on commercial electronics, and Emergency Decree No. 34/2014, which aims to protect consumers with regard to the conclusion and performance of distance contracts.

 

The Terms of Useof www.famousroses.hu are subject to Romanian law. In the event of a lawsuit or any legal dispute, we will attempt to resolve the matter amicably, within 30 business days from the registration of the complaint, at the registered office of FAMOUS ROSES SRL. If an agreement cannot be reached within the specified period, the Parties may submit their disputes to the courts of territorial jurisdiction of Bucharest.

 

XIII. Presentation of the offer

FAMOUS ROSES SRL reserves the right to make changes to the prices and technical data on the websitewww.famousroses.hu at any time without prior notice. The technical data on the websitewww.famousroses.hu is for informational purposes only and does not constitute a contractual obligation.

 

XIV. Photos

Some photos on the websitewww.famousroses.hu are for illustration purposes only and there may be differences between the product and the image.

 

Right of withdrawal

According to Regulation 34/2014, plants are products that are sensitive, easily damaged, and their warranty expires quickly. Therefore, the right of withdrawal does not apply to them.

 

XVI. Guarantee of Conformity

The liability ofwww.famousroses.hu for the lack of conformity of the products sold applies if the deficiency occurs within 2 days of delivery of the products.

 

FAMOUS ROSES SRL is obliged to deliver products that comply with the sales contract, regardless of whether it was concluded verbally or in writing.

 

A product complies with the sales contract if the following conditions are met:

1. a) the product corresponds to the description given by the seller and has the same properties as the products presented by the seller as samples or models.
2. b) the product meets any express purpose requested by the consumer, of which the seller was aware and accepted at the time of conclusion of the sales contract.

 

The products sold on the websitewww.famousroses.hu are guaranteed under Decree No. 21/1992, Act No. 449/2003 and Government Decree No. 174/2008, provided that they are not sensitive, easily damaged products, such as plants and flowers. Famous Roses nevertheless guarantees its products if they are cared for according to the instructions.

 

All products sold by Famous Roses are covered by warranty conditions that comply with current legislation and commercial guidelines. The products are new and come from authentic, licensed manufacturers who are authorized to supply these products.

 

Famous Roses pays special attention to the quality of the products and services offered and guarantees their quality. Famous Roses customers receive full support if they wish to return any of their products.